Monthly Archives: July 2011

For people in wheelchairs, calling a cab is not an easy option

When Charles Smyth’s sister called to say that their mother was dying and he should get to her bedside quickly, Smyth had another problem to deal with first: How to get to the hospital.
Smyth is paralyzed and uses a wheelchair. He regularly takes a paratransit service for people with disabilities, but it must be booked at least a day in advance. On that day, he called to see if the company would make an exception. It wouldn’t. He scoured the Yellow Pages for an alternative.